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GET FAST ANSWERS -
USE EASY HELP NOW!
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Getting answers to your questions has just become faster and easier with our new service
called EasyHelp. Instead of emailing us, you can now contact us using EasyHelp. To use
the EasyHelp feature, click on this
link.
Once in EasyHelp you can search our interactive FAQ database for an answer to your
question or submit a question directly to customer service.
Please be advised if you do not have a confirmed email address you will not be
able to submit a question. You will be able to view our FAQ database for
answers to your question. You will want to confirm your email address today so
that you can submit a question using EasyHelp and track your support history.
To confirm your email address, select the "Email" option from the "Profile" menu. If you
need a confirmation number you can click on the link to have one sent to your
email address.
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Deposit Mailing Address (for regular mail delivery):
Please remember to include a deposit slip and to endorse your checks.
Higher One, Inc.
P.O. Box 9830
New Haven, CT 06536
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Customer Service Mailing Address:
Higher One, Inc.
25 Science Park
Box 201
New Haven, CT 06511
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Customer Service Phone Number:
1-877-ONE-5959
1-877-663-5959
(Hours of Operation M-F 8am-8pm ET)
Automated Services Line is available 24 hours a day, 7 days a week.
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Campus Office Website:
www.louisville.edu/vpf/bursar/higherone
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Campus Office Phone Number:
502-852-6503
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